Computer Service on Site
For our customers in the Chicago land area who prefer to have their computers fixed at their own home or office, Royal Western Computer offers onsite computer support. Skip the hassle of having to bring your equipment to the store, and let our skilled team come to you. From hardware upgrades and virus cleanups to complex network issues, our onsite computer support technicians are ready to assist with a variety of issues.
Below is a list of our onsite computer support services. To set up a house call with one of our technicians, contact us today!
Most Common Problems
- Wireless connectivity issues
- Internet configuration
- Modem and router configuration
- Home or office network problems
- System and network optimization
- Print and file sharing problems
- Spyware & Malware removal
- Server Maintenance
- Active Directory & DNS Issues
- POS network and functionality issues
Benefits of onSite Service
- Security and privacy issues: files never leave the home or workplace
- Convenience factor: all services performed onSite
- Convenience factor: work performed on client’s available schedule
- No need to disconnect and reconnect hardware for service
- No need to lift or transport objects for service
- onSite peripherals installation…cameras, printers
- onSite peripherals installation…gaming devices
Our onSite services prices :
$75.00 – Trip charge
$50.00 – On site diagnostics/repair estimate
$50.00 – Creation of master administrative map file which includes
A. Hardware Inventory File
B. Master Password File
C. Network Configuration File
$98.00 Hourly onsite rate Desktop Support
$138.00 Hourly onsite rate Server Support